WesWork's built-in help (Help ▸ WesWork Help on the Mac) covers signing in, the toolbar counts, locking, and exporting rosters.
For anything else, email colin.smith@wesleyan.edu.
If Wesleyan rejects your saved password, WesWork stops filling it in so it can't lock you out of your account. Sign in by hand once with your current password, and WesWork saves it.
WesWork reads the counts about every 30 seconds. The window's subtitle shows when they were last updated.
For problems with Workday or your Wesleyan account, contact Wesleyan's ITS Help Desk.